Privacy Policy
Last Updated: March 22, 2025
1. Introduction
At Otter Dating ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
We collect several types of information from and about users of our Service, including:
2.1 Personal Data
Personal Data refers to information that can be used to identify you individually. This may include:
- Contact information (such as name, email address, and phone number)
- Demographic information (such as age, gender, and location)
- Profile information (such as photos, biography, and preferences)
- Authentication information (such as login credentials)
- Payment information (such as credit card details for event bookings)
2.2 Usage Data
We may also collect information about how the Service is accessed and used. This Usage Data may include:
- Your device's Internet Protocol (IP) address
- Browser type and version
- Pages of our Service that you visit
- Time and date of your visit
- Time spent on those pages
- Device identifiers
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service
- Process event bookings and payments
- Facilitate matches and connections between users
- Communicate with you about events, updates, and promotions
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and fraudulent activities
- Comply with legal obligations
4. Disclosure of Your Information
We may disclose your personal information in the following circumstances:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 Protection of Rights
We may disclose your information to protect and defend the rights, property, or safety of Otter Dating, our users, or others.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18, we will take steps to remove that information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@otter.dating.